Eastern Finds (“we,” “us,” or “our”) operates the website https://shopeasternfinds.com.
This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, create an account, place an order, contact us, or otherwise use our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Information You Provide
When you place an order, create an account, subscribe to our emails, or contact us, you may provide:
- Your name
- Email address
- Telephone number
- Billing address
- Shipping address
- Account login information
- Order and purchase details
- Messages or information submitted through our contact forms
- Marketing and communication preferences
Payment Information
Payments may be processed by PayPal and by card or digital wallet services made available through PayPal, including Apple Pay and Google Pay where available.
Payment providers process your payment information according to their own privacy policies. Eastern Finds does not normally receive or store your complete credit or debit card number.
You can review the PayPal Privacy Statement at:
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser and device type
- Operating system
- Language and time-zone settings
- Pages viewed and links selected
- Referring website
- Approximate location
- Cookie identifiers
- Website usage and interaction information
How We Use Your Information
We may use personal information to:
- Process and fulfil orders
- Confirm payments
- Arrange shipping and delivery
- Send order confirmations and tracking information
- Provide customer service
- Process returns, refunds, or disputes
- Create and manage customer accounts
- Respond to enquiries
- Detect and prevent fraud or unauthorized activity
- Maintain the security and operation of our website
- Improve our products, services, and website experience
- Send marketing emails when you have chosen to receive them
- Meet accounting, tax, legal, and regulatory requirements
Order Fulfilment and Shipping
To fulfil and deliver an order, we may share necessary information with suppliers, fulfilment partners, postal services, couriers, customs service providers, and other delivery partners.
This information may include your name, shipping address, telephone number, email address, order contents, and other information reasonably required to complete delivery or customs processing.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate essential website functions, maintain shopping carts, remember customer preferences, support account login, prevent fraud, and understand how visitors use the website.
Cookies may include:
- Strictly necessary cookies
- Shopping cart and checkout cookies
- Account and login cookies
- Preference cookies
- Security cookies
- Analytics cookies
- Advertising cookies, where enabled
Your browser may allow you to block or delete cookies. Disabling certain cookies may prevent parts of the website, including the shopping cart or checkout, from working correctly.
Where required by applicable law, we will request consent before using non-essential cookies.
Analytics
We may use Google Analytics or similar services to understand website traffic and visitor interactions.
These services may collect information such as your IP address, device information, browser type, pages visited, and interactions with the website. This information helps us improve website performance and understand how customers use our services.
You can learn more about Google’s privacy practices at:
Google reCAPTCHA
We use Google reCAPTCHA to protect forms and website functions from spam, fraud, and automated abuse.
Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service:
Contact Forms and Email Subscriptions
When you submit a contact form, we collect the information entered into that form so we can respond to your request.
When you subscribe to marketing emails, we use your email address to send news, product updates, special offers, or other information you have requested.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us at support@shopeasternfinds.com.
Unsubscribing from marketing messages will not prevent us from sending essential transactional messages about your orders.
How We Share Information
We may share personal information with trusted service providers when reasonably necessary to operate our business, including:
- Payment processors
- Website hosting providers
- Order fulfilment partners
- Shipping and delivery companies
- Email and customer communication providers
- Analytics and website security providers
- Professional advisers, such as accountants or legal advisers
We may also disclose information when required by law, regulation, legal process, or a valid request from a public authority, or when necessary to protect our customers, our business, or others.
We do not sell personal information for money.
International Data Transfers
Eastern Finds serves customers in multiple countries, and some of our service providers operate internationally.
As a result, personal information may be processed or stored in countries other than the country where you live. Where applicable, we take reasonable steps to work with service providers that maintain appropriate privacy and security protections.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Order and transaction records may be retained for longer periods when required for accounting, taxation, fraud prevention, dispute resolution, or legal compliance.
When information is no longer required, we may delete, anonymize, or securely dispose of it.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain processing
- Request a portable copy of certain information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Submit a complaint to an appropriate data protection authority
We may need to verify your identity before completing a privacy request. Some information may need to be retained where required by law or for legitimate business purposes.
To submit a privacy request, email support@shopeasternfinds.com.
Children’s Privacy
Our website is not directed to children under the age of 18, and we do not knowingly collect personal information directly from children.
If you believe that a child has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, technologies, business practices, or legal obligations change.
The revised policy will be posted on this page, and the “Last updated” date will be changed accordingly.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Eastern Finds
Email: support@shopeasternfinds.com
Website: https://shopeasternfinds.com
Business location: Zhejiang, China