Terms & Conditions
Last updated: September 8, 2026
Welcome to Eastern Finds. These Terms & Conditions govern your use of https://shopeasternfinds.com and any purchase made through our website. By accessing the website or placing an order, you agree to these terms.
1. About Our Store
Eastern Finds offers thoughtfully selected Chinese wellness-inspired products, herbal bracelets, tea, traditional crafts, art pieces, collectibles, and related lifestyle products.
2. Eligibility and Accounts
You must be legally capable of entering into a binding agreement in your jurisdiction to place an order. You are responsible for providing accurate account, billing, shipping, and contact information and for keeping your account credentials secure.
3. Product Information
We aim to describe and display our products accurately. Because many items use natural materials or are handmade, color, texture, grain, size, scent, and appearance may vary slightly. Such natural variations are not defects. Product availability, descriptions, and prices may be changed without notice.
4. Wellness and Health Disclaimer
Our wellness-inspired and herbal products are intended for general personal care and lifestyle use. They are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for professional medical advice. Please review product instructions and ingredients before use. Stop using a product if irritation or discomfort occurs. Consult a qualified healthcare professional before use if you are pregnant, nursing, taking medication, have a medical condition, or have known allergies.
5. Orders, Prices, and Payment
Submitting an order is an offer to purchase. An order is accepted when we confirm acceptance or dispatch the goods. We may refuse or cancel an order because of stock availability, pricing or description errors, suspected fraud, shipping restrictions, or other reasonable grounds. Prices are shown in U.S. dollars unless stated otherwise. Payments are processed by the payment methods displayed at checkout.
6. Shipping, Delivery, and Customs
Most orders are shipped from China, primarily by air. Estimated delivery is generally 7–10 days after dispatch, although remote destinations, customs processing, carrier delays, public holidays, or events beyond our control may require additional time. Delivery estimates are not guaranteed.
We aim to prepay customs duties and import taxes whenever possible to provide a smooth shopping experience. If exceptional circumstances require you to pay additional duties or taxes, we will contact you in advance. Customers are responsible for ensuring that ordered products may lawfully be imported into the destination country.
7. Cancellations, Returns, and Refunds
Requests to change or cancel an order should be sent as soon as possible. Once an order has been processed or dispatched, cancellation may no longer be possible. Returns and refunds are handled according to our Return & Refund Policy. Nothing in these terms limits any mandatory consumer rights available under applicable law.
8. Intellectual Property
The website, branding, text, photographs, graphics, layout, and other content are owned by or licensed to Eastern Finds and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or commercially use this content without written permission.
9. Prohibited Uses
You may not use the website for unlawful, fraudulent, abusive, or harmful purposes; interfere with website security or operation; attempt unauthorized access; submit false information; or use automated systems to test payment cards, scrape content, or disrupt our services.
10. Disclaimer and Limitation of Liability
To the fullest extent permitted by law, the website and products are provided without warranties beyond those expressly stated. Eastern Finds is not liable for indirect, incidental, special, or consequential losses arising from use of the website or products. Our total liability relating to an order will not exceed the amount paid for that order, except where applicable law does not allow such a limitation.
11. Governing Law
These terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law rules. Any mandatory consumer protection rights that apply in your place of residence remain unaffected.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. The revised version becomes effective when posted on this page, with the updated date shown above.
13. Contact Us
If you have questions about these terms or an order, contact us at support@shopeasternfinds.com.